Set a limit for how much money you can afford spending before you start playing. Ensure that you do not use money which you need for other things.
Set a time limit for how long you want to spend logged in. As soon as the time as expired, you will be logged out of your account.
Self – Exclusion
If you feel like you need a break from gambling, but are not able to stay away from our sites by your own volition, please use the self-exclusion tools which we offer. You are able to self-exclude yourself, while being logged-in under your own account. Alternatively contact our customer support and they will assist you further.
If you feel like you need a break from your gambling, you can close your account for a definite time-period. We will not be able to open your account again, until such time period has passed. You will be excluded from any emails and/or other marketing during this period.
If you are not sure how long you want to keep your account closed for, an indefinite exclusion could be an option. You are able to reopen your account again by contacting the customer service department.
If you have decided to permanently close your account, please contact our customer service and they will assist you further.
Who can help ?
Gambling addiction has been classified as an addiction as serious as substance abuse and there are several resources which offer help.
GambleAware and GamCare are resources that were created to create support and awareness for gambling responsibly. Telephone and live chat support – it is the easiest and quickest way for most people to connect with the service(s) or support that can best help them. The Helpline is available 24 hours a day, every day of the year. It can provide brief interventions and make referrals into other treatment options across the network.
GamCare also offers a moderated online Forum and daily online group chatrooms to enable those affected by gambling problems to connect with others in similar situations, share their experience and support one another.
Their contact details are as follows:
Hotline 0808 8020 133
Self – Assessment
Are you in the danger-zone?
It is very important to us that our players are in control of their habits and play in a responsible way. Should you feel like you are unsure of whether your habits and way of playing are healthy for yourself and your surroundings, please complete the test found on your right.
Answer yes or no on the following questions
1. Preoccupying the mind
2. Need to spend more to get the same thrill
3. Unable to control and limit the losses
4. Abstinence when unable to gamble
5. Gamble to forget problems
6. Tries to win back losses
7. Lies to cover up the magnitude of gambling
8. Sacrificed social relationships and opportunities by gambling
9. Rely on others to fix financial problems due to gambling
If you answered yes on more than 4 of the 9 questions, you may be regarded as a gambling addict, or be in the risk-zone of becoming one.
It is important that you look over your habits and seek help, should you feel like you are losing control.